By accessing or making a purchase on WovenCart.com, you agree to the following Terms and Conditions. Please read them carefully before using our website or placing an order.
1. General
This website is owned and operated by WovenCart Ghana.
Throughout the site, the terms “we”, “us”, and “our” refer to WovenCart. By using our website, you confirm that you accept these Terms & Conditions in full.
2. Products
WovenCart specializes in home décor, furniture, and lifestyle essentials that combine quality, style, and functionality.
- Product descriptions, images, and measurements are provided for guidance only.
- Slight variations in color, texture, or finish may occur due to natural materials, artisanal production, or display settings.
3. Pricing & Payments
- All prices are listed in Ghanaian Cedi (GHS) unless otherwise stated.
- Prices may be updated at any time without prior notice.
- Orders are processed only after full payment is received.
- We accept secure payment options, which are displayed during checkout.
4. Order Processing & Delivery
- Orders are processed within 1–2 business days.
- Domestic deliveries within Ghana typically take 2–5 business days, depending on location.
- International shipping is available; estimated delivery timelines will be provided at checkout.
- Tracking details are shared once your order is dispatched.
5. Customs & Import Duties
For international orders:
- Additional customs duties, VAT, or local taxes may apply in the destination country.
- These fees are the buyer’s responsibility and are not included in product or shipping costs.
6. Returns & Refunds
We want you to love your purchase. If you are not fully satisfied, our return policy applies:
- Returns are accepted within 7 days of delivery, provided items are unused, undamaged, and in original packaging.
- Personalized, custom-made, or clearance items are non-returnable.
- To request a return, email us at support@wovencart.com, with your order number and reason.
- Return shipping costs are the responsibility of the customer unless the product received was damaged or incorrect.
- Refunds are processed to the original payment method within 7–10 business days after inspection of the returned item.
7. Intellectual Property
All content on this website, including images, product descriptions, designs, and logos, are the property of WovenCart Ghana or its content providers. Reproduction, distribution, or use without prior written permission is strictly prohibited.
8. Limitation of Liability
WovenCart is not liable for any direct, indirect, or incidental damages arising from the use of our website, products, or services. This includes delivery delays, technical issues, or circumstances beyond our reasonable control.
9. Updates to Terms
We may update these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.
10. Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us:
www.wovencart.com.
support@wovencart.com.
